Infocom Network Pvt Ltd
via Naukri.com

Job Description

Job description

Roles and Responsibilities

  • Client Servicing & Relationship Management
  • Build trusted relationships with assigned clients and act as their primary point of contact.
  • Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged
  • Understand client business goals and suggest relevant solutions to help them achieve better results.
  • Share product/service updates, new features, or add-on offering to keep clients informed and interested.

Client Servicing & Relationship Management

  • Build trusted relationships with assigned clients and act as their primary point of contact.
  • Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged.
  • Understand client business goals and suggest relevant solutions to help them achieve better results.
  • Share product/service updates, new features, or add-on offering to keep clients informed and interested.

Retention & Renewals :-

  • Drive timely contract renewals and ensure minimal client churn.
  • Track client usage, engagement levels, and overall satisfaction to ensure high retention.
  • Provide clients with ROI-driven insights to reinforce the value of our services.

Upselling & Cross-Selling

  • Identify opportunities to expand client engagement through relevant upsell and cross- sell solutions.
  • Collaborate with internal teams to customize oerings as per client needs.


    INTERESTED CANDIDATES CAN SHARE THEIR CV ON 9217960580 OR unnati.singh@tradeindia.com

Requirements

  • Relevant experience and qualifications for the Urgent Opening-Deputy Manager - Field sales- Ambala / Panipat/Karnal role
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Willingness to be based in or relocate to Panipat, India
  • Alignment with Infocom Network Pvt Ltd's values and work culture
  • Valid work authorisation for Panipat, India

Key Responsibilities

  • Perform core duties associated with the Urgent Opening-Deputy Manager - Field sales- Ambala / Panipat/Karnal position at Infocom Network Pvt Ltd
  • Collaborate effectively with team members and management to achieve departmental goals
  • Contribute to a positive and productive work environment in Panipat, India
  • Meet and exceed the performance targets set by Infocom Network Pvt Ltd
  • Communicate proactively about project progress and any obstacles
  • Continuously improve skills and stay up to date with industry best practices

Benefits & Perks

  • Competitive salary package commensurate with experience
  • Performance-based bonuses and incentives
  • Supportive and inclusive work environment at Infocom Network Pvt Ltd
  • Opportunities for career growth and professional development
  • Work with a talented and motivated team in Panipat, India