Sr. UI/UX Designer

Who We Are:

Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 500 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries.

HIGHLIGHTS:

• Fareportal is the number 1 privately held online travel company in flight volume.
• Fareportal partners with over 500 airlines, 1 million lodgings, and hundreds of car rental companies worldwide.
• Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites.
• Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City.

Role Description

At Fareportal, we believe booking a trip should be as seamless and exciting as the journey itself. We are looking for a visionary Sr. UI/UX Designer to champion user-centric innovation and shape the next generation of our global travel products. In this role, you will be the ultimate advocate for our travelers, bridging the gap between product strategy and engineering execution. You will lead the end-to-end design strategy across all consumer brands (CheapOair, OneTravel, and our iOS and Android apps), transforming complex user friction points into pixel-perfect, accessible, and intuitive digital experiences. Leveraging expert proficiency in Figma, Photoshop, and Illustrator, your mission is to elevate our interface standards, ensure absolute visual consistency, and deliver world-class designs that scale seamlessly across platforms.

Key Responsibility:

• Own end to end feature life cycles by creating user flows, wireframes, interaction journeys and pixel perfect UI layout.
• Plan and conduct qualitative user interviews, usability testing and data analysis to ground design decision in objective facts.
• Contribute to, scale, and maintain our centralized design library to ensure visual and structural consistency across web and mobile platforms.
• Build functional interactive prototypes ranging from low-fidelity wireframe to high fidelity design for developer hands-off and testing.
• Partner directly with Product Manager to align on scope and work in close synchronization with frontend engineers to ensure design fidelity during production.
• Translate complex technical or business bottlenecks into seamless, intuitive layout that optimize core conversion and retention metrics.
• Conduct user testing to understand user anxiety, booking friction, and trust factors during high value financial transactions.
• Review data analytics, customer feedback, and market research to identify user insights and create effective user experiences.

• Bachelors or masters degree in human-computer interaction (HCI), Interaction design, Graphics design, or equivalent practical industry experience.
• 3 to 5 years of experience as a UI/UX, interaction, or product designer working on consumer facing platforms.
• Advanced mastery of Figma (including auto-layout, variables, and components). Plus, point for tool like photoshop or illustrator.
• A strong, comprehensive portfolio showcasing end-to-end case studies, systematic design thinking, crisp typography, layout, and visual execution.
• Deep fluency in responsive web design, mobile first layouts, and platform-specific guidelines like google material design and apple human interface guidelines.
• A foundational understanding of HTML, CSS, component-driven frontend frameworks, or mobile development environments to facilitate seamless developer handoff.
• Exceptional presentation abilities to pitching conceptual ideas confidently to cross-functional stakeholders and incorporate feedback effectively.
• Exceptional presentation abilities to pitching conceptual ideas confidently to cross-functional stakeholders and incorporate feedback effectively.
• Basic knowledge of motion design, micro-interactions, or prototyping animation (e.g., Lottie, After Effects).
• Experience working within Agile/Scrum development methodologies.

• Perform core duties associated with the Sr. UI/UX Designer position at Fareportal
• Collaborate effectively with team members and management to achieve departmental goals
• Contribute to a positive and productive work environment in Gurugram, India
• Meet and exceed the performance targets set by Fareportal
• Communicate proactively about project progress and any obstacles
• Continuously improve skills and stay up to date with industry best practices

• Competitive salary package commensurate with experience
• Performance-based bonuses and incentives
• Supportive and inclusive work environment at Fareportal
• Opportunities for career growth and professional development
• Work with a talented and motivated team in Gurugram, India