Smartworks

Operations Manager

via Naukri.com

Job Description

Provide a comprehensive Property Management service to ensure that all amenities are resourced and maintained to a high-class industry standard.
Ensure all services are performed as per Standard Service Specifications.
Manage the budget efficiently and yield cost savings where possible without compromising the quality of service.
Maintain site accommodation and services, through contractors and direct labour, in the most cost-effective way.
Ensures occupancy of sites complies with statutory legislation.
Ensure quality of staff, appraising and developing them to ensure maximum contribution.
Ensures that all client deliverables are submitted in a timely manner.
Ensures that entire staff maintains a critical eye on all aspects of Property physical care
Formulate strategic directions towards effective management of Property operation.
Provides suitable business controls & administer policies/ processes / procedures.
Advise management on budgeting (Operational / revenue).
Monitor SLAs & KPI’s towards effective service delivery
Ensure that company policies and procedures are consistently applied to required standards.
Oversee budget, billing & ensure that timescales are met and review accounting information to ensure accuracy.
Ensure Health & Safety regulations are adhered to, and that General and Fire risk assessment recommendations are implemented across the team.
Facilitate learning and development for all the team members of the department.
Streamlining processes and resources available for the project to achieve desired outputs within deadlines.
Supervising and monitoring the performance level of the service staff for ensuring superior customer service and accomplishment of service targets.
Coordinating activities for the identification of training needs of employees for upgrading their technical skills.

Requirements

Relevant experience and qualifications for the Smartworks role
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Willingness to be based in or relocate to Hyderabad, India
Alignment with Operations Manager's values and work culture
Valid work authorisation for Hyderabad, India

Key Responsibilities

Perform core duties associated with the Smartworks position at Operations Manager
Collaborate effectively with team members and management to achieve departmental goals
Contribute to a positive and productive work environment in Hyderabad, India
Meet and exceed the performance targets set by Operations Manager
Communicate proactively about project progress and any obstacles
Continuously improve skills and stay up to date with industry best practices