Sales Manager

We are looking for an experienced and target-driven Manager Key Accounts (Inside Sales) to lead a high-performing team of 30 associates and drive revenue growth, customer retention, and own end-to-end account management

The ideal candidate will have strong experience in Inside Sales, Key Account Management, Customer Retention, and Account Management, with a proven track record of achieving challenging business and growth targets. You should have a strong understanding of the sales funnel and complete sales lifecycle, along with the ability to coach and develop large sales teams that become trusted advisors for our client partners.

• 5+ years of overall experience, with significant experience in Inside Sales / Account Management / Key Account Management / Customer Retention.
• Prior experience managing a large sales team of 30+ members is highly preferred.
• Proven experience of managing and delivering revenue and growth targets.
• Strong understanding of the inside sales process, sales funnel, and end-to-end sales lifecycle.
• Demonstrated experience in customer retention, account growth, upselling, and cross-selling.
• Strong analytical and data-driven approach to sales and team management.
• Excellent people-management, coaching, and communication skills.
• Ability to work in a high-pressure, target-driven environment.
• Strong understanding of sales metrics such as conversion rate, revenue per associate, productivity, pipeline, retention, churn, and achievement against target.
• Strong stakeholder management and problem-solving abilities.

• Perform core duties associated with the Sales Manager position at Delhivery
• Collaborate effectively with team members and management to achieve departmental goals
• Contribute to a positive and productive work environment in PLOT NO. 5 SECTOR 44 GURGAON , GURGAON, Haryana, India
• Meet and exceed the performance targets set by Delhivery
• Communicate proactively about project progress and any obstacles
• Continuously improve skills and stay up to date with industry best practices

• Competitive salary package commensurate with experience
• Performance-based bonuses and incentives
• Supportive and inclusive work environment at Delhivery
• Opportunities for career growth and professional development
• Work with a talented and motivated team in PLOT NO. 5 SECTOR 44 GURGAON , GURGAON, Haryana, India