Food & Beverage 51-200 employees

Job Description

Receptionist – Job Roles & Responsibilities

  • Greet and welcome visitors, clients, and guests professionally.
  • Answer and transfer incoming phone calls.
  • Handle emails, messages, and general enquiries.
  • Manage front-desk operations and visitor records.
  • Schedule appointments and maintain calendars.
  • Coordinate with different departments when required.
  • Handle basic administrative and clerical work.
  • Maintain office records and documents.
  • Receive and distribute courier/mail.
  • Assist with daily office management and other tasks assigned by management.

Requirements

  • Minimum qualification: 12th pass / Graduate
  • Good communication and interpersonal skills
  • Basic knowledge of MS Office and computer operations
  • Professional and presentable personality
  • Good customer-handling skills
  • Ability to manage multiple tasks efficiently
  • Basic English speaking and writing skills
  • Previous experience in reception/front office is preferred but not mandatory
  • Ability to work in a team and maintain a positive attitude
  • Punctual, responsible, and well-organized

Key Responsibilities

  • Welcome and greet visitors, clients, and guests.
  • Answer and manage incoming calls professionally.
  • Handle emails, messages, and general enquiries.
  • Schedule and manage appointments.
  • Maintain visitor and office records.
  • Coordinate with staff and different departments.
  • Receive and distribute couriers and mail.
  • Maintain a clean and organized reception area.
  • Assist with basic administrative and clerical tasks.
  • Provide excellent customer service and support.
  • Handle day-to-day front desk activities efficiently.
  • Perform other duties assigned by the management.

Benefits & Perks

  • Competitive salary package
  • Performance-based incentives
  • Paid leave and holidays
  • Career growth and promotion opportunities
  • Training and professional development
  • Friendly and supportive work environment
  • Employee discounts / special offers
  • Flexible working options, if applicable
  • Recognition and rewards for good performance
  • Job security and long-term career opportunities