Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor. In case the prescribed medicines are not available, arrange the same from the in-house pharmacies for the honor of 100% prescription. Substitution of medicines is to be consulted with the doctor
Cross check the issuing medicines with the bill concerning patient name, items name, quantity, expiry and acknowledge the bill
Checking out the availability of stock in the pharmacy and based on the availability of stock-raising the indent for the stock
Customer Service
To counsel the patients /customers on health, the reaction of medicines
To maintain good relations with customers/doctorsTo maintain the free home delivery register and follow-up the medicines deliveries to the customers in time
Handle all the inbound calls primarily focusing on drug information, patient counseling/education, and free home delivery orders. Also, handle patient queries and issues concerning drug therapy and drug information
Handle cash in billing counter as and when required
Cold Chain Management
Storing the drugs under proper conditions of refrigeration and security
To prepare bills in computer and collect the cash
Check quantity, MRP, batch number, and date of expiry of the received items from stores before entering into computer Inventory Management & Sales
To enter stocks in computer and take the printout of receipt from stores (RS) for cross-checking with items issues list from stores based on the stock availability If necessary importing/exporting the stock from nearby pharmacies through BT (Branch Transfers)
If a stock is not available at near pharmacies, directly communicating with DC in charge and visiting the DC and collecting the necessary stock with the period based on the emergency
To maintain the record for no stock items and follow-up the same
Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week. Daily rack wise verification of fast-moving items
Ensure shift hand-over and take-over is given before leaving the work area
Focus on sales and strive to attain the target of the pharmacy
Perform any other job assigned by the in-charge as per exigencies of work
Requirements
Relevant experience and qualifications for the PHARMACY ASSISTANT / PHARMACY AIDE role
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Willingness to be based in or relocate to Mumbai City, India
Alignment with Apollo Pharmacy's values and work culture
Valid work authorisation for Mumbai City, India
Key Responsibilities
Perform core duties associated with the PHARMACY ASSISTANT / PHARMACY AIDE position at Apollo Pharmacy
Collaborate effectively with team members and management to achieve departmental goals
Contribute to a positive and productive work environment in Mumbai City, India
Meet and exceed the performance targets set by Apollo Pharmacy
Communicate proactively about project progress and any obstacles
Continuously improve skills and stay up to date with industry best practices
Benefits & Perks
This job is on company rolls offering competitive pay, benefits and attractive incentives.