About the Role
We are looking for an experienced Parent & Family Counsellor / Psychologist to partner with our centres in creating a deeply supportive, emotionally secure environment for children and families.
This role sits at the intersection of child development, parent experience, and organizational trustplaying a critical role in ensuring smooth transitions, addressing emotional needs, and strengthening long-term parent relationships.
What You Will Drive
1. Seamless Settling Experience for New Families
- Lead structured counselling interventions for all new admissions
- Support children and parents through separation anxiety and early transition phases
- Enable parents with the right emotional preparedness and expectations
- Partner with centre teams to ensure a smooth, consistent settling journey
2. Ongoing Parent & Family Support
- Provide counselling support for a range of parent and family needs, including:
- Emotional distress and parenting challenges
- Persistent separation concerns
- Family dynamics impacting the child
- Behavioural concerns observed at home
- Facilitate:
- One-on-one parent sessions
- Family counselling conversations
- Collaborative discussions with centre leadership
3. Support During Sensitive & High-Stakes Situations
- Act as a trusted emotional anchor for families during escalations or sensitive situations
- Guide parents through distress, anxiety, or uncertainty with empathy and professionalism
- Enable centre teams to navigate difficult conversations with confidence
4. Building Capability Across the Ecosystem
Design and deliver structured, high-impact sessions for:
Centre Teams
- Managing parent emotions and escalations
- Early identification of emotional distress in children
- Counselling-informed communication
- Emotional safety, sensitivity, and boundaries
Parents
- Managing transitions and separation anxiety
- Supporting childrens emotional development
- Parental wellbeing and stress management
- Awareness on child emotional safety
5. Contribution to Organisation-Wide Child Safety Initiatives
- Play an active role in the annual child safety and awareness conference
- Contribute to thought leadership, content, and parent engagement initiatives
- Support the organisations larger agenda of building awareness and trust
How You Will Work
- Blend of in-person centre visits and virtual engagement
- Collaboration with centre leadership and regional teams
- Structured availability through official communication platforms
- Travel across centres within assigned regions