Implant Ticketing Executive

Position: Implant Ticketing Executive

Assist the Ticketing team in ensuring timely issuance of tickets by adhering to the defined TAT. Process all ticketing requests in compliance with SOPs while diligently identifying, securing and upselling opportunities, such as ancillary services, to drive additional revenue.

Roles and Responsibilities-

• Manage reservations for clients and process ticket payments.
• Issue/Reissue tickets and boarding passes, and handle booking modifications.
• Handle client concerns and resolve issues, such as flight delays, cancellations, and missed connections.
• Build and maintain relationships with corporate clients, understanding their travel needs, and providing personalized service.
• Maintain accurate records of transactions and client interactions.
• Ensure compliance with safety and security regulations.
• Stay updated on industry trends, airline regulations, and travel-related technology to provide the most up-to-date information to clients.
• Assist clients with visa processing requirements, providing basic knowledge and guidance throughout the application process.
• Collaborating with team members to enhance the overall ticketing process.
• Providing excellent customer service in ticket booking and inquiries.
• Collaborate with the finance department to manage billing, invoicing, and financial reporting for corporate travel accounts.

• Proven experience in corporate travel management, with a strong focus on air ticketing using GDS software (Galileo/Amadeus).
  Familiarity with visa processing procedures and basic knowledge of visa requirements.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Excellent problem-solving abilities and attention to detail.
• Strong work ethics.
• Bachelor's degree in Tourism, or a related field, IATA Certification will be an added advantage.

Experience- 1 to 3 years

• Perform core duties associated with the Implant Ticketing Executive position at Skil Travel
• Collaborate effectively with team members and management to achieve departmental goals
• Contribute to a positive and productive work environment in G WING 801, Lotus Corporate Park, off Western expr highway jai coach, goregaon east, Mumbai City M a h , MUMBAI, Maharashtra, India
• Meet and exceed the performance targets set by Skil Travel
• Communicate proactively about project progress and any obstacles
• Continuously improve skills and stay up to date with industry best practices

• Competitive salary package commensurate with experience
• Performance-based bonuses and incentives
• Supportive and inclusive work environment at Skil Travel
• Opportunities for career growth and professional development
• Work with a talented and motivated team in G WING 801, Lotus Corporate Park, off Western expr highway jai coach, goregaon east, Mumbai City M a h , MUMBAI, Maharashtra, India