Customer Support Executive

DETAILED JOB DESCRIPTION
Organization: Alaric Ventures
Location: Bestech Towers (Sector 66-Mohali)
Position: Technical Support Advisor
Experience: Minimum 6 months - 1 year

Why to Join ALARIC VENTURES

Known as career builders and paymasters.
Best and unbeatable benefits for the employees.
Effective career and financial progression system.
Most organic and friendly work environment.
Plethora of success and growth stories.

Position Overview:

We are looking for a highly motivated and enthusiastic Individual for Customer Support representative role for our US clients infrastructure management. You will be responsible to provide online assistance to US customers related to form submissions. Being a customer care representative, is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment.

• Relevant experience and qualifications for the Customer Support Executive role
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Willingness to be based in or relocate to Mohali, India
• Alignment with Alaric Ventures's values and work culture
• Valid work authorisation for Mohali, India

• Perform core duties associated with the Customer Support Executive position at Alaric Ventures
• Collaborate effectively with team members and management to achieve departmental goals
• Contribute to a positive and productive work environment in Mohali, India
• Meet and exceed the performance targets set by Alaric Ventures
• Communicate proactively about project progress and any obstacles
• Continuously improve skills and stay up to date with industry best practices

• Competitive salary package commensurate with experience
• Performance-based bonuses and incentives
• Supportive and inclusive work environment at Alaric Ventures
• Opportunities for career growth and professional development
• Work with a talented and motivated team in Mohali, India