Gerson Lehrman Group
via Naukri.com

Job Description

GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment.Associates are the engine driving GLG s Insight Network - the world s largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals - think top financial services firms, consultancies, and corporations - to connect them to the insight they need to get ahead.Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you ll go through our robust onboarding, apprenticeship, and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts - all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.

Specific responsibilities include (but are not limited to):

  • Engaging with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win
  • Owning client projects from start to finish - that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts
  • Collaborating with colleagues, your manager, and internal stakeholders to bring GLG s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts
  • Upholding GLG s compliance framework and embracing our company values

Requirements

  • Bachelor s degree or higher (required)
  • 0-3 years of work experience in client-facing, sales, or account management roles
  • Demonstrated critical thinking and creative problem-solving skills
  • Excellent communication and interpersonal skills, including comfort with phone-based outreach
  • Ability to work independently and collaboratively, in an ever-changing and fast-paced environment
  • Receptive to close coaching and feedback
  • Ability to multitask and prioritize effectively, while ensuring an attention to detail
  • Hustle and tenacity that drives you to go above and beyond to delight clients
  • Appreciation for data and understanding the numbers
  • The candidate must be Flexible to work during early morning, evening, or night shifts as our operations follow a 24/5 model, with each shift spanning 9 hours

Key Responsibilities

  • Perform core duties associated with the Associate, Client Solutions - Global Corporate position at Gerson Lehrman Group
  • Collaborate effectively with team members and management to achieve departmental goals
  • Contribute to a positive and productive work environment in Gurugram, India
  • Meet and exceed the performance targets set by Gerson Lehrman Group
  • Communicate proactively about project progress and any obstacles
  • Continuously improve skills and stay up to date with industry best practices

Benefits & Perks

  • Competitive salary package commensurate with experience
  • Performance-based bonuses and incentives
  • Supportive and inclusive work environment at Gerson Lehrman Group
  • Opportunities for career growth and professional development
  • Work with a talented and motivated team in Gurugram, India