Business Development & Customer Acquisition
- Identify and develop new business opportunities and potential customers.
- Generate leads and expand the customer base within the mobile phone, charger, and electronics manufacturing industry.
- Build and maintain strong relationships with existing and prospective customers.
- Understand customer requirements and identify opportunities for new business and product development.
- Conduct customer visits, meetings, presentations, and business discussions.
Sales & Revenue Growth
- Achieve assigned sales and business development targets.
- Develop sales plans and execute strategies to increase revenue and market presence.
- Prepare and submit quotations, commercial proposals, and business offers.
- Coordinate with customers for price negotiations, order finalization, and business closure.
- Follow up on leads, quotations, samples, and purchase orders to convert opportunities into business.
Customer & Order Management
- Manage customer requirements from initial enquiry to order confirmation and delivery.
- Coordinate with Production, Planning, Supply Chain, and other departments to ensure timely order fulfilment.
- Monitor order status and proactively resolve customer-related issues.
- Handle customer complaints and coordinate internally for effective resolution.
- Maintain regular communication with customers to ensure satisfaction and repeat business.
Business Growth & Market Development
- Research market trends, customer requirements, and competitor activities.
- Identify potential markets, customers, and business opportunities.
- Support new customer development and product/business expansion initiatives.
- Develop long-term customer relationships to generate repeat and sustainable business.
- Collect customer feedback and identify opportunities for improvement and growth.
Key Skills
- Business Development
- B2B Sales
- New Customer Acquisition
- Lead Generation
- Customer Relationship Management
- Sales Target Achievement
- New Business Development
- Quotation & Commercial Negotiation
- Order & Customer Management
- Market Research
- Customer Visit & Presentation
- Sales Pipeline Management
- Payment Follow-up
- Customer Complaint Handling
- Cross-functional Coordination
- MS Office / Excel
- Sales, Production & Supply Chain Coordination